Refund Policy
Last updated: 2026-10-21
1. General policy
All purchases are processed by Paddle as an authorised reseller.
Unless required by applicable law, transactions are non-refundable.
Refund requests must be submitted within 14 days from the date of the transaction.
2. Statutory refund rights
Depending on your country, you may have a legal right to withdraw from a purchase and receive a refund.
For users in the European Union, EEA, Switzerland, and the United Kingdom, this period is 14 days.
For other regions, different statutory periods (such as 7 days or 5 days) may apply.
3. Digital service usage
MySession is a digital service. If access to the service has been provided and used, your right to withdraw may be limited where permitted by law.
By using the service after purchase, you may be deemed to have waived certain withdrawal rights.
4. How to request a refund
To request a refund, you must contact Paddle using one of the following:
- the receipt email you received after purchase;
- the “Manage subscription” or “View receipt” link;
- or Paddle support at https://paddle.net.
You may also contact us at yaroslav@mysession.club for assistance.
5. Refund processing
If approved, refunds will be issued to the original payment method where possible.
Refunds are typically processed within 14 days after approval.
6. Subscriptions
Subscriptions can be cancelled at any time to prevent future billing.
Cancellation does not automatically result in a refund for the current billing period.
7. Chargebacks and disputes
We recommend contacting Paddle before initiating a chargeback or dispute with your payment provider.
Access to the service may be suspended during dispute resolution.
8. Related pages
See also our Terms and Conditions and Pricing.